# Book a Demo | Novu Connect

> Book a Novu Connect demo to discuss agent notifications across Slack, Teams, email, and more.

Canonical: https://novu.co/book-a-demo-connect/

Markdown: https://novu.co/book-a-demo-connect.md

Novu connect

The infrastructure layer connecting AI agents to customers

Connect existing agents to customer channels with the control, security, and reliability enterprise teams expect.

Actions: Book a demo; Book a Call.

## Novu is trusted by leading teams worldwide

## One control layer for every agent conversation

Meet enterprise expectations for security, compliance, reliability, and support without rebuilding notification infrastructure in-house.

### Agent permissions

Control what each agent can read, write, search, or execute across connected tools and customer-facing workflows.

### Capability guardrails

Disable risky actions before agents go live, so every workflow stays within approved operational boundaries.

### Operational visibility

See which tools are enabled for each agent, review capability changes, and keep agent behavior transparent across teams.

Action: Book a demo.

## Built for enterprise agent communication

Move agents from internal experiments to customer-facing systems with the controls, reliability, and visibility enterprise teams require.

### Governance & Access

Control who can create, deploy, and manage customer-facing agents across your organization.

### Production Reliability

Monitor agent status, delivery health, and communication workflows before they impact customers.

### Human Oversight

Route sensitive, failed, or high-value interactions to the right team with context preserved.

### Deployment Flexibility

Run agent communication infrastructure in the setup that fits your security and scale requirements.

Actions: Book a demo; Book a Call.

## Enterprise-ready from day one

Everything your team needs to meet security, compliance, deployment, and support requirements at scale.

- GDPR: Built to support EU data protection requirements.
- ISO 27001: International standard for information security management.
- SOC 2 Type II: Proven long-term data security through independent audits.
- HIPAA: Support for protected health information workflows.
- Compliance Support: If you don't see the required certification listed, talk to us.

Enterprise features included:

- SAML / SSO
- SCIM
- Self-hosted option
- RBAC
- Multi-environment support
- Audit logs
- Enterprise SLA
- Dedicated support
- Security review support
- Custom rate limits

Action: Book a demo.

## Meet customers wherever they are

Support customer communication across messaging, email, collaboration, and custom channels from one platform.

- Slack: Send team alerts
- WhatsApp: Reach users fast
- Email: Deliver clean digests
- Telegram: Push instant updates
- Teams: Notify team channels
- Google Chat: Coming soon
- iMessage: Coming soon
- Linear: Coming soon
- Zoom: Coming soon
- Discord: Coming soon
- Messenger: Coming soon
- GitHub: Coming soon

## Customer stories

- [Unified](<https://novu.co/customers/unified/>): Novu’s UI lets us handle configuration without reinventing the wheel, that's a huge savings on development and maintenance - Tin Nguyen, Lead Engineer
- [Ebury](<https://novu.co/customers/ebury-story/>): It went from days of work to just a couple of hours - Leandro Gomes, Engineering Manager at Ebury
- [Veritext](<https://novu.co/customers/veritext/>): Novu is already working successfully across multiple teams - Jared Millman, Software Engineer
- [deriv](<https://novu.co/customers/deriv/>): Implementing new notifications is centralized, secure, and straightforward. It helps us focus on our core business and ship fast - Denis Safiullin, Deriv Backend Team Lead

## Frequently asked questions

### What happens when I exceed my conversation limit?

You're billed per-conversation overage at the rate for your plan ($0.03 Starter / $0.02 Pro / $0.015 Team). Free is capped and needs to wait for limit reset. Enterprise plans use committed volume.

### What happens when I hit my agent or channel limit?

You're prompted to upgrade or disable existing ones. Agents and channels are plan-level capacity, not metered usage, Connect won't surprise-bill you for an extra agent.

### Are some agent providers or channels gated to higher plans?

No. Every channel and every agent provider is available on every plan. Plans differ in how many connections you can have active and in team/security features.

### Can I move between plans without losing data?

Yes. Agents, conversations, and channel connections are preserved across upgrades and downgrades. Past-limit items are paused (not deleted) on downgrade.

### Is Connect HIPAA compliant?

HIPAA BAAs are available on Enterprise.   Contact us  if you need to route PHI through Connect.

## See how Novu Connect fits your enterprise agent stack

Talk with our team about your agents, customer channels, security requirements, and deployment path.

Actions: Book a demo; Book a Call.