Novu · Agent Communication Infrastructure Remote · Located in either the USA, EU, or Israel (Israel preferred)· Full-time

Read this part carefully, because it filters most people out.

This isn't a seat where the machine's already built, and you just keep it running; you're not stepping into a finished process, you're building one. Own mid-market from the ground up, shape how it works, and grow into leading it as it scales. This market is new, even to us, so you'll be learning it as you go, not applying a formula that already exists. If you want a fully baked territory and a fully baked process, this isn't for you. If you want to build one and learn fast while you're at it, keep reading.

What Novu is

Novu is the communication layer between any brain and the world. We're the infrastructure that powers notifications and now agent-to-customer conversations across email, Slack, WhatsApp, Teams, iMessage, and more. We just launched Novu Connect (#1 on Product Hunt) and we're defining a new category. It moves fast here.

What you'll actually do

• Own mid-market deals, start to finish. You're the first person a customer talks to. You qualify, evaluate, and move the deal through the funnel to close, looping in other team members to resolve questions or blockers along the way. You'll also get expansion opportunities as they come up, so your book grows over time.
• Sell both Cloud and self-hosted. Cloud is our managed offering: fast to set up, we handle the infrastructure. Self-hosted runs on the customer's own infrastructure, for teams that need full control over their data or environment. You know which one fits which buyer, and you know how to position each depending on who's in front of you.
• Decide where a deal belongs. You're the first line of evaluation, you make the call if this is mid-market, or need to be routed elsewhere.
• Close the loop with Product and Marketing. Collect what customers actually want, push it to the right team, and make sure what we're building and messaging stays grounded in what the market wants.
• Be AI-native. You use AI tools to work faster and smarter than a traditional AE would. Non-negotiable. We expect leverage, not headcount.

We believe in trial by fire. You'll be taking calls from day one, no long ramp, no shadowing period. We're confident you can handle it.

Who you are

• Native English speaker, US preferred. You'll be talking to a US-heavy buyer base and need to sound like you belong in that room.
• 2–4 years of closing experience in a similar technology or adjacent industry - communications infra, dev tools, APIs, or similar.
• AI-proficient, genuinely. You understand how AI agents work well enough to sell into technical buyers building with them, not just repeat a pitch deck.
• You want to build something, not just work a quota. This is the first sales hire at a company defining a new category. You should be excited by the idea of shaping how mid-market sales works here, not just executing an existing process.
• You're hungry and fast-learning. The market (agent-to-human communication) is new, even to us. You'll be learning it in real time alongside the team.
• You think in systems. You don't just close what's in front of you, you notice patterns in what's working, what's stalling, and what customers keep asking for, and you flag it.
• Bonus if you've sold in the communications space. You already understand this market's buyers and how deals get evaluated. Not required, but a real advantage.
• Bonus if you've sold at a startup before. You know what it's like to sell without a mature playbook, a full sales team behind you, or brand recognition doing half the work for you.

Who you're NOT

• Someone who needs a mature, documented sales process handed to you before you can sell.
• Someone who only wants to execute a script rather than help define one.
• Someone chasing a bigger book of enterprise logos, this role is intentionally mid-market, at least for now.

How to apply

You're welcome to submit your CV. But here's how you get to the front of the line, ahead of everyone else:

Send us one deal you closed end-to-end: what the deal looked like, how you ran it, what got it across the line. Show us how you sell. That's what gets you seen first.