Novu connect

The infrastructure layer connecting AI agents to customers

Connect existing agents to customer channels with the control, security, and reliability enterprise teams expect.

Novu is trusted by leading teams worldwide

One control layer for every agent conversation

Meet enterprise expectations for security, compliance, reliability, and support without rebuilding notification infrastructure in-house.

Agent permissions
Control what each agent can read, write, search, or execute across connected tools and customer-facing workflows.
Capability guardrails
Disable risky actions before agents go live, so every workflow stays within approved operational boundaries.
Operational visibility
See which tools are enabled for each agent, review capability changes, and keep agent behavior transparent across teams.

Move agents from internal experiments to customer-facing systems with the controls, reliability, and visibility enterprise teams require.

Governance & Access
Control who can create, deploy, and manage customer-facing agents across your organization.
Production Reliability
Monitor agent status, delivery health, and communication workflows before they impact customers.
Human Oversight
Route sensitive, failed, or high-value interactions to the right team with context preserved.
Deployment Flexibility
Run agent communication infrastructure in the setup that fits your security and scale requirements.